Android/Apple iOS 14 & Later - Disable MAC Randomisation
Phones running the Android 10 and Apple iOS 14.4+ operating systems have a new feature that randomises the MAC address for different Wi-Fi connections. This feature is enabled by default but can be disabled for specific Wi-Fi networks such as the CollegeWifi.
We use static MAC addresses at College to authenticate trusted devices registered in the firewall to prevent the need to login every time you connect, this procedure will enable devices to work with the CollegeWifi.
To Disable MAC Randomisation in Android 10 & Apple iOS, complete the steps below:
Google Pixel / Motorola / Other Androids:
- Open the "Settings" app
- Select "Network and Internet"
- Select "Wi-Fi"
- Connect to the CollegeWifi network
- Tap the gear icon next to the current connection
- Select "Advanced"
- Select Privacy
- Select "Use device MAC"
Samsung Galaxy:
- Navigate to "Settings"
- Select "Connections"
- Select "Wi-Fi"
- Select "CollegeWifi"
- Tap the gear shaped icon next to the network you connected to
- Select "Advanced"
- On the next screen there is a menu labelled "MAC Address Type".
- Tap on "MAC Address Type"
- Select “Use Phone/Device MAC”
Apple iOS 14 & Later:
- Ensure your device is already connected to "CollegeWifi"
- Open the "Settings app", then tap "Wi-Fi"
- Tap the "blue information button" next to "CollegeWifi" network
- Tap on the "Use private Address" toggle to turn it off
- A privacy warning will pop-up, it's safe to ignore in this instance.
- Now reconnect to CollegeWifi by turning off Wi-Fi and turning it on again and access will be restored.
- If you're still being asked to login to the Wi-Fi you will need to request trusted device access to the CollegeWiFi and supply IT Services with Wi-Fi MAC address.